[Resolved] Naukri.com — naukri agents give fake promise misguide to me

Raghvendra Bs

from Hosur, Tamil Nadu

Address:

Bangalore, Karnataka

Myself Mr.Raghavendra bs had paid 1880 Rupees towards naukri paid service on 29th may 2019.Till now I have not received a single message about any job opptutunities.i don’t want my money to be wasted for such scams.i have called the customer care multiple times and the issue is still not resolved.i don’t want to waste anymore time contacting your customer care.i need my money back if you are not ready to provide the service you offered.if I don’t get refund within a week I will be going ahead to register a complaint in the consumer court regarding the same.as a consumer i feel cheated by your company.i don’t want anyone else to pay for such rubbish service so I will be writing a comment on the google play store and on your social media accounts regarding the same issue.Thank you.

My customer code:190528CS4462321

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Jul 20, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Naukri.com Customer Care's response Dear Raghavendra,

Greetings from Naukri.com!

Reference to your concern, we would like to mention that as a part of the services availed by you, we highlight your profile with a featured tag on it in our naukri recruiter's database and we increase the visibility of your profile. As a part of the services availed by you, we do not send you any specific job alerts. We request you to visit our website www.naukri.com to apply for the suitable jobs according to your profile.

Further, we would like to say that refund is not a win-win situation. We loose a valuable client and the professional pursuits get hampered at the client's end. Hence, we would request you to kindly give us an opportunity to be of service to you.

We would once again reiterate that we value your association with us and would make every effort to bring this service to a satisfactory conclusion.

We wish you luck in your job search!

We would like to assure you that Naukri.com prides itself on being customer-centric.

Please revert in case of any further assistance.

Please mention the Customer Code: 190528CS4462321 in all your future communication to help us serve you better.

Regards,
Team Naukri