Naukri.com — Poor service

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Naukri.com

I contacted Naukri on 27/3/17 to write my Resume and upload my profile to potential employers. The contract was entered after payment the same day. I am a senior doctor and have a big CV. I was told that their expert CV writer would get in touch with me. A person did contact me on the 28 th March and I submitted my previous CV. He said that he would study it carefully and send me a firs draft on the 31 st. Instead I was surprised to get the draft on the 29 th itself. It was badly written by an amateur on a totally different kind of template for mangers instead of doctors. I made corrections wasting lot of time and sent it back. They didn't respond to me for two days. I called them on the 30 th & 31 st several times, sent several e mails and finally today after a long delay a senior CV writer spoke to me.
Their service is below par and unprofessional as they have not responded to customer queries in their arrogance.
I wish to get a refund from them