Naukri.com — rude behavior by the advisor when I did not agree to switch to a premium account

Address:New Delhi, Delhi

I applied for a job through naukri.com and my profile was selected. I received a call from their team on 06/11/2019 at around 11:30 am and he was really sweet to explain the procedures and other details. I would like to point out that his english was way over my understanding but i didn't want to let go off a good opportunity hence i tried my best to understand what were his instructions. It then turned out that i was asked to purchase a membership fee of rs. 9, 500/- plus gst in order to start the application. As an average earning person, i found this amount to be a lot so i had a few questions which i asked. I also mentioned that i would like to think about it and get back to him. He tried pushing the deal by saying that once the offer is gone, i will not be able to apply for this job or any other job and my profile will be cancelled. Before i could ask anything else, he kept saying "it's ok. Just let it be" and implied that i cannot pay the said amount. Although his tone and words changed the moment i said i might have to think about buying the membership. He just wasn't interested to understand anything beyond me not buying the membership.
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Naukri.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Naukri.com Customer Care's response
Dear Jobseeker,

Greetings from Naukri.com!

We are unable to extract records using name. If you are a paid user of Naukri.com, please share your customer code or the registered email-id to help us check your profile and address your concerns.

In case you are a free user, please mail your concerns to [protected]@naukri.com.

Please write to us in case of any further assistance required.

Regards,
Team Naukri
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