Ndpl — Bill amount deducted without instructions

Address:

New Delhi, Delhi

C.A. No. [protected] Name : Ram Chand Chawla Address: A-4/14, Sector-18, Rohini, Delhi-110089 2 or 3 months before I had made a payment through my daughter;s debit card. I have neither applied for the ECS payment nor instructed in any way to do so, but you yourself deducted the amount of current bill No.[protected] dated 30.01.2015 ( Bill due on 17.02.15 for Rs.1, 000/-) from her account even without bothering to inform me or my daughter. I am highly surprised to see that how can you dare to deduct the amount without our opting for the ECS payment and that too without having any authorisation. This is nothing but a cheating, a serious crime of dragging the money from the customer's account without any information I have put a complaint with your department on your helpline number 66404040 and complaint number is [protected] Dt. 13.02.215. Now, either you return the said amount to me or else you will compel me to take a stern action and lodge a criminal complaint against you. Thank you, Ramesh Chander Kapur Mob. No. [protected]