Ndpl — new connection applied more than a month ago

Address:

Tata Power Delhi Distribution Limited, District Office Narela, 110084

I'm a resident at kaushik enclave block b, burari. I've applied for new connection at ndpl site online on 2nd april.
More than a month has passed still i haven't got any electrical connection.
When i called called customer care ten days ago, they told me to submit complete set of property document. I haven't been intimated from ndpl itself. They provided information when i called after 18 days. I submitted those documents too. Still no progress.
My request number is [protected].
I've contacted customer care many times. They are just manipulating and increasing the timeline everytime.
I still not been confirmed when i'm going to get a connection.