Ndpl — sub : mental harassment from the employee of tpddl.

Address:

New Delhi, Delhi, 110088

I, Tarun Jain customer of TPDDL with CA no.[protected].On Saturday dated 05th Aug.2017, one of your employee Suresh came to our factory with one lineman to disconnect our electricity.
I saw from my CCTV all this and sent my employee to ask about the matter and call him inside.First he started abusing my employee and after that he refuse to come inside. Than I went outside and ask him for the disconnection order but he started shouting on the road that I will disconnect your electricity, I asked him to calm down and also tell him just give me 15-20min, I will pay online.But he didn't want to listen anything and keep on shouting.
The person came along with him also said him that let not cut the connection as they are ready to pay but that start shouting on him also and asked him to take the immediate action.
We keep on requesting him not to disconnect our electricity and just give us a little time to pay the bill.
We did, t receive any reminder or notice abt disconnection.We received the notice at 3:30 pm same day while we already paid the bill at 3:00pm, but he cut the electricity at 1:30pm, so where is the point of disconnection.
We just want to know, is this the behaviour your employee do with the customer. TPDDL is to serve the customer not to make unnecessary problem for them.When we are ready to pay the bill on the spot why he just keep on shouting and abusing us on road.
We are reputed person and we have our business in that area what kind of impression other people have for us now.
We need some strict action against that person or we will sue the company in the legal.
One more thing I want to take in ur knowledge that there is no contact no.or email id of any district level manager or zonal officers for contact or any query.
In hope of your favour in this matter.

Tarun Jain
[protected]