NDTV — for purchase of new mobile which is not shipped by the huawei after making the payment

Address:	Kurukshetra, Haryana, 136118
Website:	store.hihonor.com/in

R/sir/madam,
I have order the new mobile phone of huawei company, model no. Honor 9i vide order no.[protected] dated 18.10.2017 and the pyament has also been made successfully on 18.10.2017 amounting to rs.17, 999/- through debit card. Inspite of many request through telephonically to the officers of huawei company and complaint registered on their website on dated 24/10/2017 vude complaint refernce no.40074178 and 40096122 and also i have requested today i. E. On 28/10/2017 through telephonically about my new phone. The new phone which is purhcase online not received by me or not delivered to me uptill now and also no response has been given by the huawei company officers. I am very upset from this type of excercise because i have already been paid the full amount/value of new handset online amounting to rs.17, 999/-
So, your good self is requested to either to provide my new handset or provide my payment and also necessary action could be initiate against the defaulting i. E. Huawei copany for not providing the handset to the user as well as given no response about handset.