[Resolved]  Neeta Tours And Travels — False information & rude management

Address:

Pune, Maharashtra

While booking the 7 pm bus from Pune to Hyderabad, I was told that it will reach the destination at 6 am (the main reason why I booked ticket). After boarding the bus, the driver arrogantly told me that it will reach only at 7 am or 8 am. To add to this, to fill more passengers in the bus, the driver and conductor kept halting an unnecessary points by giving tickets on the spot for SHORT distances. Not only do they paint a false picture about the timings to the customer, but also make a fuss when questioned about picking up passengers for short distance. Extremely unprofessional and a bunch of people who have no value for customers. They don't care on what happens once the customer boards the bus as they have already pocketed the money. What option is the passenger left with? Nothing!!! Timings, picking up passengers for short distances to make extra money and then the arrogance and rude behaviour are the main things about this travels that I want to complain about.