Neeta Tours And Travels — rude behaviour of your employer

Address:

Thane, Maharashtra

Dear sir/Mam, this is to acknowledge u regarding our travelling from mumbai to hyderabad frm vashi pick up point On 30th april 7:00pm bus. We waited till 8 oclock for bus to cm but there was no updates frm ur side untill we called ur office. N niether frm ur vashi pick up center office. We booked 8 tickets n were three family along with small kids. We waited on road side bus stand till 9:30. Again calling up confirmed bus had technical prob n will be late. so we decided to wait inside office. The person Mr.BHARAT PATIL was so rude to us n behaved in a very disguasting way to us. We all were shocked with his behaviour. Instead of being polite to customer who are sick of bus delaying for 4 n half hr almost he was so harsh in talks. N more over he challnged us bus will nt move even after cming to point till i wish. U will have to wait for my order till i make the bus to move. We will never ever will travel to such a dirty ppl taking care of travelers n will never ever recommend to any one for. Image of the person attached. He was nt even saying sorry insisted by his other collegues. . Looking for sm valid action from ur side for such incidance in future to other travellers.. my contact no is [protected]. Dipali soni. Can call me regarding ticket detail proof i[censored] need.