Neeta Tours & Travels — Unauthorized selling of booked ticket and misbehavior of helper

Address:	Pune, Maharashtra, 411042
Website:	neetabus.in

I have booked my ticket from pune to mumbai. I didnt get any message regarding the bus and driver details. My booking was from swargate, when I contacted there office and call centre number they told me to reach kothrood and when I reach there I came to know that they had sold my seat to some other passenger, when I asked them how could they sell my ticket, the driver and the contact person misbehaved with me. After that I called the customer care they told me they cant do anything and asked me to wait there for some time they will arrange seat in some other bus. Than I waited there for half an hour when no one contacted me I called them again and then kept my call on hold and no one responded. I had to book another ticket with some other bus service to reach mumbai. Neeta is the worst travel company, I strongly recommend passengers to avoid this bus service if you want to avoid this kind of inconvenience which I had faced. I will sue Neeta for this disgusting behaviour, and I will send them a legal notice in short time, now they will learn how to behave with passengers.