[Resolved]  Neeta Travels — Driver misbehaved and took full price for not showing the physical ticket booked earlier

Address:

Mumbai City, Maharashtra

Ticket Booked on 2nd June 2014 for Mumbai to Mahabaleshwar return at Borivelli office for 3rd June and back on 7th June at 1:00 PM. While Booking the ticket at Borivelli office the agent mentioned SMS is fine, so I didn't bother to take the booking slip. While going to Mahabaleshwar it was all good. However while coming from Mahabaleshwar ( MH-04-G-4849 PH-[protected] on 7th June, 2014 at 1:00 PM), the driver asked us the physical ticket which I was not carrying and I showed the SMS and he started arguing and was abusive towards us and said you cannot Board unless you pay the full ticket which we finally had to pay as even after calling to Borivelli office, they were of no help., though they said they will REFUND if we show them in the office (hoping for the best) This unethical attitude of the ticket collector has really made us very sad.