Neeta Volvo — Pathetic travel service

Address:

Pune, Maharashtra, 411014

I had booked 3 seats in neeta volvo for 6:30 PM from Lonavala to Pune. When we reached neeta Inn, the person at the counter informs that the bus is running full as the driver has already given the seats to someone else.
There is no meaning of booking the seats online. We would be allocated seats depending on the availability of the seats when the bus reaches neeta inn in lonavala.We finally got the seats at 7:30 PM.
I suggest that Neeta Volvo should close the option of booking the tickets online which will save others time and people will have full visibility on when would they be actually boarding the bus and reaching Pune.