Neetabus.in / Neeta Tours & Travels — The bus broke down and they are providing neither replacement bus nor refund

Address:	Mumbai City, Maharashtra, 400076
Website:	m.neetabus.in

Dear Team,
We are travelling with Volvo bus with bus no 8893 from Mumbai to shirdi. My PNR is 60944123. The bus travelled well till Nashik then broke down. It been 6:47 PM evening we are still waiting it to be repaired. The arrival time at shirdi was 4:30. We missed Sai sighting time and our returning trip. Their customer representatives are extremely arrogant to talk. Now We are leaving the bus. I had never expereinced such a bad service. The least I expect from them to refund my money