Neetabus.in / Neeta Tours & Travels — Very rude driver whose no. was given in sms

Address:

Mumbai City, Maharashtra, 410210

Hi. I booked neeta travels for first time but was disappointed before the journey started. From navi mumbai to khotrud pune on 27th may 2017. I get an sms saying board the bus no mh 04...9393 with mr driver no name. And his no. The pick up timing mentioned was 7.15 am. And i like a fool waiting for my booked bus from 6.45 at the stop only to know that the bis is one hr late after calling the driver. Instead of politely speaking this driver like the owner of the bus talking so rudely and cutting the conversation on phone. It is as if a favour is being done on me.in this one hr many buses left for pune. I was just thinking why i booked a ticket.
At least have a courtesy to call back the passanger to tell the delay in time so that we dont come and sit on the road like a fool. Then whats the point in booking a ticket to go in time right.