| Address: | Mumbai City, Maharashtra, 400074 |
Dear sir/madam,
I am writing to you for a complaint. From the past 4 years i have been using your services. The hosting of my website finestfetcher.com is with you. I would like to understand that while a hosting is expiring why is it that customers are not reminded on the same?
This is a very exhausting process to find out months after it has expired that it had expired!!! Do you not have a renewal team that essentially takes care of the same???
I am getting random mails like the one forwarded on this mail to you below but no calls or updates on the hosting of my website which is a far more important and critical issue!
Now that i have taken notice of this and called your customer care all that happened was i was being transffered from department to department and finally when the renewal team came online i was told that i will receive a call back in half hour but its been almost an hour now and the call has still not come in!!
Kindly look into this at the earliest!! Was this information helpful? | 
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