Net4India — worst technical support - huge loose to me because net4india

Hi all,
I have hosted my "theroyalgroups.co.in" website newly with net4india on june 2019. This have php code and mysql database.

It is a nightmare that how net4india is managing the customers by having this much very worst attitude and poor knowledge technical team.

Irrespective of the nature of complaint, it is their habit to close the support ticket saying:

"we have created a test html page and it working fine so please make sure with your developer"

"there is nothing found at our server end as lots if other website is working fine so kindly check it with your developer end"

"our website is working on share environment and number of website is working on it without any issue, we didn't get any issue at server end. We request to you kindly co-ordinate to your website developer to fix this issue"

Technical support persons not at all ready to listen to what we are trying to explain about the issue we are facing, without want to know the exact issue and about the various troubleshooting earlier performed, they are simply creating a testhml and confirming us that everything is fine from their end.

I have hosted my site on net4india on jun 2019, to be frank we have not used our hosted site a single day as of now.

Below are the few support tickets that i have raised to solve issue with my hosted site:

tt[protected]incorrect integer value for id at row 1
tt[protected]incorrect integer value for id at row 1
tt[protected]incorrect integer value for id at row 1
tt[protected]incorrect integer value for id at row 1_root cause i have found and asked them to fix
tt[protected]httpe error 500
tt[protected]http error 500
tt[protected]http error 500
tt[protected]no input file specified
tt[protected]no input file specified-escalate
tt[protected]no input file specified-trf to site to another cpanel
tt[protected]access denied
tt[protected]access denied
tt[protected]cancelthehosting_refund

For no any above support ticket they able to find the root cause at their end,
I have spent many hours in identifying the root cause and shared them my root cause finding. Before i shared the root cause issue at their end, as i said in the initial page the simply closed all my tickets saying that everything is fine at their end, i need to check with developer and fix the issue.

I have started submitting issue in july 2019, and still i am continue to submit support ticket to make my site working.

I have wasted my time from june 2019 to oct 2019 by submitting support tickets and following them over phone on alternate days.

With no sign in resolving the issue in my site hosting, i today submitted/requested them to close my website hosting and refund my money back.

I am waiting for a surprising reply from the technical team for my last support ticket, for this cancellation and refund ticket also they will simply close the ticket with solution "please check with your developer for your issue"

This is starting... Not the end.

I will go to the maximum extend to teach them a lesson for their very bad support and poor customer response, so that no any other will suffer.

Please beware with net4india,,,
Find best other provider and host your site.


Regards
An indian