Netmeds — A delivery hold-up

I had placed my order on 26/05/2023 because expected delivery was 1 day. If I knew that it's just to get customers to use your online pharmacy I would have never placed my order. I have urgent requirements for the medicine and saw that Netmeds service will be fastest. But it's just fake. If netmeds can't fulfill what you have mentioned on the application, at least don't write it.

My order has been in transit since 2 day. I have skipped my medicine since 3 days. I am trying to reach out to customer service number but as usual no one is answering it. I have written so many email but yet I receive same reply from different people saying "we are sorry for the inconvenience" I don't want your sorry, I want my medicine delivered to me as soon as possible. I am not able to get the medicine in my city that's why I order it online but it was a huge mistake. Have some humanity.
Was this information helpful?
No (0)
Yes (0)
Netmeds customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    270
    Resolved
    717
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information