Netmeds — Amount debited from my account to NETMEDS but they are saying they didn't receive the payment

Netmeds — Amount debited from my account to NETMEDS but they are saying they didn't receive the payment

S Sharannaanu May 12, 2022 May 14, 2022 This thread was updated on May 14, 2022

Dear Sir/Ma'am, I'm Sharan and I have paid amount of Rs.415.24 on 12th May 2022 at 11:59 am through net banking . After payment, the order is not showing and when I contacted customer care they are saying they didn't receive the payment and denying to confirm the order. I am providing with the transaction reference number : [protected]IGANOGONK3 AND Bank payment reference: IGANOGONK3 Please provide me with the resolution. Was this information helpful? No (0) Yes (0)
Netmeds customer support has been notified about the posted complaint. Verified Support May 14, 2022 Netmeds Customer Care's response Hi Sharannaanu, We apologize for the inconvenience caused. Please write to us at [protected]@netmeds.com sharing the registered email Id with the screenshot of payment debited transaction details. Looking forward to your email. Regards, Netmeds Team! May 14, 2022 Updated by Sharannaanu I Have already shared the transaction screenshot through mail
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