[Resolved] Netmeds — Amount deducted but no order placed

[Resolved] Netmeds — Amount deducted but no order placed

M mayurp1 from Pune, Maharashtra Dec 14, 2021 Dec 17, 2021 This thread was updated on Dec 17, 2021

On December 12th I made a big mistake by placing an order on netmesapp. Amount is deducted from my Gpay account (transaction ID:[protected] and it is showing status as "purchase confirmed". Attached payment details screen shot. But on app order was not updated. Yesterday I called customer care and raised a complaint with ID [protected] and I was told that amount will be refunded till yesterday end of the day. Yet nothing was processed. Today I also called and I came to know that no one was processing the complaint. Please refund the whole amount ASAP. Details- Name: Mayur Phalak mobile no: [protected] Email: mayur.[protected]@gmail.com complaint no: [protected] Was this information helpful? No (0) Yes (0)
Jan 19, 2022 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support Dec 17, 2021 Netmeds Customer Care's response Hi Mayur, We apologize for the trouble. Please be informed that the amount has been refunded to the original payment mode. Kindly allow 1-9 working days for the refund to be reflected on your statement. For further queries, please write to us at [protected]@netmeds.com. Regards, Netmeds Team!
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