[Resolved]  Netmeds — Amount deducted but no service or refund provided

On 26th March, I ordered two home diagnosis full body checkups at home (1074 Each) from Nedmeds App, my order got placed, but the Payment got deducted and till yet, and 17 days have passed and no one called or come to my home regarding my order.

Hence after that, I mailed 6 times and registered a complaint 6 times over call, for my refund and still, I haven't got it.

I have attached the order confirmations and Payment details for your reference.
Please refund my money as soon as possible to the original payment source

Being a Netmeds first member, I am facing this. The support team is not helping and providing the solution. Please help.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Apr 11, 2023
Complaint marked as Resolved 
Refund initiated
Netmeds customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    270
    Resolved
    717
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information