Netmeds — Asking Extra Money After Bought a Product

Hello,

I ordered a product in NetMeds online. Product was sold by rupees 1064. Ordered on 12 of May 2022. Now they're calling me and asking extra money, since the product price was increased. They sold for an amount and now they're asking for more money. This is unacceptable. How can they ask for more after a product had been sold.

This product should have been delivered today but they asked more money, since I didn't agree they cancelled my order. I was waiting for the product but now thy cancelled my order. I would like complaint this and prevent this kind of cheating in future.

Thanks.
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Netmeds customer support has been notified about the posted complaint.
Verified Support
May 19, 2022
Netmeds Customer Care's response
Hi Haja Noordeen,

Sorry for the inconvenience caused.

When we get a price increase from the manufacturer, we reflect that increase in our pricing. Sometimes the increase comes in between the order being placed and us buying the stock to fill that order.

We request your cooperation in this regard.

Regards,
Netmeds Team!
May 19, 2022
Updated by HNDeen
Hello NetMeds Team,

If the price increased by the manufacturer then it's applicable for the future orders right. Asking extra money for what's already ordered is not agreeable.

Regards,
Haja
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