[Resolved]  Netmeds — Cancellation of order without informing buyer

Website:Netmeds

Netmeds twice cancelled my order without my asking and without informing me. I was trying to chase up an undelivered item - for the second time - and even while their customer service dept are assuring me of delivery, another wing has cancelled the order. They then have the impertinence to say I requested this.
In view of their lack of ability to appropriately deal with this issue I am transferring business to another online pharmacy company. The items they are selling are too crucial to warrant such casual inefficient response.
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Jan 17, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2021
Netmeds Customer Care's response
Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com.

Looking forward to your email.

Regards,
Netmeds Team!
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