[Resolved] Netmeds — cheating customers by deducting money and falsifying transactions

[Resolved] Netmeds — cheating customers by deducting money and falsifying transactions

S swarup tripathy

My money got deducted from my bank account while making payment to netmeds. I have submitted all the proofs regarding the transaction. But netmeds customer care is neither picking the calls nor replying to mails. They are cheating customers by taking their money and not delivering orders. I never expected this kind of cheap behavior from a company. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support May 23, 2020 Netmeds Customer Care's response Dear Swarup Tripathy, Greetings from Netmeds.com!!! We regret any inconvenience caused. Please note that we have received the payment for your order (Dated 17th May'20) successfully. Since we have not received a valid prescription for the ordered medicines we were unable to process the order. As per your email confirmation, we will cancel the order and initiate a refund soon. Thanks! Escalation Team, Netmeds.com Verified Support May 23, 2020 Netmeds Customer Care's response Dear Swarup Tripathy, Greetings from Netmeds.com!!! Kindly be informed that as per your request, we have canceled the order and refunded the amount through the original payment mode. It will get reflected in your account within 1-9 working days. We look forward to serving you in the future. Thanks! Escalation Team, Netmeds.com
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