[Resolved]  Netmeds — cold storage medicine delivered as normal medicine

Address:	Bangalore, Karnataka, 560100
Website:	m.netmeds.com

I placed an insulin medicine on 28th Oct 2018, they delivered me on 1st Nov 2018 as normal medicine but as per medicine it should be delivered with cold storage as it mention over the box medicine should maintain the temperature of 0 to 4 deg celcius but they delivered me as normal medicine.On same day 1 st nov i complaint to them about this issue they logged the complaint .After some day i called them again regarding the update they told they are checking with courier partner till 11th Nov they telling same answer, On 12th they took the older one insulin from me On 14th they placed the new one orders.Now they delivers me today 16th Nov 2018 again same condition as normal medicine only .
Firstly they took 20 days till now, i can tell you i use this medicine daily 3 times they delayed so much still not given correct medicine.
Secondly, without cold storage this medicine is nothing it will work patient use this medicin his or her glucose level get increased and result patient will get hospital.
This immature behaviour by an pharmacy who is playing with hife of their costumer.
I faced this issue 2 times like this are doing with everyone.
I would like to request you please take serious action against them as this issue is related to health of the public.