[Resolved] Netmeds — complaining about logging to website

yshivi@97

from Delhi, Delhi

Address:	Gorakhpur, Uttar Pradesh, 273010
Website:	NETMEDS.COM

Whenever i am trying to logging to netmeds, with my correct username and password, it is giving message 'invalid username and password'. So i clicked on forgot password and changed my password and everything. But the next day again it is showing the same problem. This time, i am logging with my changed password but still it is giving the same stipulated message and i am not able to get logged into the website. Even i have placed an order yesterday and when try to see the order status next day i. E. Today for which i have to first logging into the website, i am not able to.

Please provide solution to my problem.

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Mar 12, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

Netmeds Customer Care's response Dear Netmeds customer,

We do regret the inconvenience caused.

We would like to have your registered Email address or Phone number, through which we can pull up some records and get this issue resolved.

Looking ahead for your response.

Regards,
Netmeds Customer Care.