[Resolved]  Netmeds — Complaint against wrong product delivered

This company is a big fraud.
On 25 june i placed an order for pentasure2.0 protein supplement, against which i recoved a wrong product pentasure high protein.

My mother is a cancer patient and also on dialysis.
We cannot give high protein to dialysis patient.
My mother is totally rely on pentasure2.0 for her food requirements as she is been feed through tube.

I raised several complaints and requested to change my product but nobody is resolving ny issue.

I want my money back now.
Am done with you guyz
You people are heartless who doesn't evn get somebody's genuine concern.

Order no : [protected]OA
Ph no : [protected]
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Aug 11, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2022
Netmeds Customer Care's response
Hi Piyu,

Sorry for the inconvenience caused.

Please be informed that we can able to credit the amount in your Netmeds E-wallet instantly for the order[protected]A. Kindly confirm to proceed further.

Looking forward to your email.

Regards,
Netmeds Team!
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