Netmeds — Complaint regarding wrong medicines sent and then not refunding money

Netmeds — Complaint regarding wrong medicines sent and then not refunding money

Y Yoge1988 from Gurgaon, Haryana Aug 13, 2021 Aug 13, 2021 This thread was updated on Aug 13, 2021

Hi Team, I have ordered medicines from netmeds and uploaded my prescription also on the same. After that also wrong medicines are delivered, when I have complaint regarding that they took medicines back and did not refund the money. I have been chasing them from last 15 days and they are not even sending the medicines or not even refunding the money. This is very serious issue as after uploading the prescription also wrong medicines are delivered and then money is also not getting refunded after chasing multiple times.if this will be case then nobody will believe on netmeds and even nobody will order from this website. I need this resolution asap. Order no :[protected]P Was this information helpful? No (0) Yes (0)
Netmeds customer support has been notified about the posted complaint. Verified Support Aug 13, 2021 Netmeds Customer Care's response Hi Yogesh, We apologize for the trouble. Please be informed that we had refunded the amount in your Netmeds wallet. Kindly check and revert to us in case of any queries. Regards, Netmeds Team! Aug 13, 2021 Updated by Yoge1988 This is serious issue and because of that my grandmother cannot able to take medicine multiple days and after that I have to go out in this covid times and purchase medicies, what is the resolution you guys are giving me. If my grandmother would have taken the wrong medicines then. I need resolution and a token of apology and provide a entire order free of cost. This is serious issue which has been taken place and I need proper resolution for the same.
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