[Resolved] Netmeds — consignment not delivered and courier person submitted wrong information

nitin davange

from Mumbai, Maharashtra

Address:

VITTHAL TARA, Near Ch Shivaji Statue, Khadki, Ahmednagar, Maharashtra, 423601

I am regular customer. Your courier person returned my order by simply saying that i have rejected this order.. I came to know this when i tracked my order online. It was really shocking for me that i have not received any call from delivery person then how could i reject my order.. Them i asked your customer care executive for reshipment then also i don't get any satisfied answers from your executive.
Worsy... Very worst service..

+2 photos

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Dec 18, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Netmeds Customer Care's response Dear Nitin Davange,

Greetings from Netmeds.com!!!

We apologize for the inconvenience caused.

We understand that you had a discussion with one of our executives over a phone call yesterday and requested to initiate a refund for your order.

As per your request, we have initiated a refund (On 16th Nov'19). And, the refund will get reflected in your account within 1-9 working days from the date of initiation.

We regret that we were unable to meet up your expectations this time.

We will definitely, assess your complaint and will work on it to provide you with a better experience in the future.

Thanks! Escalation Team, Netmeds.com