[Resolved] Netmeds — credited 3 times rs.3593.45 on 04.04.2020 | |||
I have ordered 6 medicines for my wife on 04.04.2020 costing rs.3593.45. While i was crediting the amount through online, my pc hanged for 3 times. When i looked my account, rs.3593.45 was credited 3 times to your account. I want one set of medicines, other two to be reimbursed to my account no. [protected] maintained at sbi palavakkam branch ifsc sbin0018271. Plase do the needful. I enclose the statement of account for your kind information. My email address: rangarajan. [protected]@gmail.com. Was this information helpful? | |||
May 8, 2020 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support Apr 06, 2020 Netmeds Customer Care's response Dear Rangarajan Sritheran, Greetings from Netmeds.com!!! We regret any inconvenience caused. Please note that we have forwarded this to our team. We will check and revert back to you with an update in 24 hours. Please be assured that your concern will be resolved. Thanks! Escalation Team, Netmeds.com Verified Support Apr 07, 2020 Netmeds Customer Care's response Dear Rangarajan Sritheran, Greetings from Netmeds.com!!! Kindly be informed that we have received the payment thrice from your end. We have processed one of the orders and refunded the other two transactions through the original payment mode yesterday (6th Apr'20). It will get reflected in your account within 1-9 working days. Should you have any further queries please do not hesitate to write to us. Thanks! Escalation Team, Netmeds.com | |||
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