[Resolved]  Netmeds — Customer not respond to my issues

Product not delivered to me due to courier
Boy take alcohol at the time of delivery and
missing to contact me and return my parcel showing pincode undeliverable location.
Order number[protected]AS01
And[protected]A
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Mar 18, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Feb 12, 2022
Updated by sunil kumar umaria
Product not delivered to me due to courier
Boy take alcohol at the time of delivery and
missing to contact me and return my parcel showing pincode undeliverable location.
Order number[protected]AS01
And[protected]A
Feb 12, 2022
Updated by sunil kumar umaria
Product not delivered to me due to courier
Boy take alcohol at the time of delivery and
missing to contact me and return my parcel showing pincode undeliverable location.
Order number[protected]AS01
And[protected]A
Verified Support
Feb 12, 2022
Netmeds Customer Care's response
Hi Sunil,

Sorry for the inconvenience.

We see that the order has been returned and we have initiated a refund for the same. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
Complaint comments 

Comments

Order ID :[protected]AS03
Ticket No: - [protected]
Ticket No: - [protected]

Problem : - Wrong Product Delivered
Even after more than 10 emails, i'm getting one response every time - "Please note that we have forwarded your issue to our concern team."
When will this concerned team respond.
I don't want any exchange i want the full refund and i'm never going to order from Netmeds from now on.
Give my refund, take your product. That's all i want and i wont bother your company after this.

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