[Resolved] Netmeds — Delay in Delivering medicines

[Resolved] Netmeds — Delay in Delivering medicines

I Isingh11 from Mysore, Karnataka Sep 12, 2022 Sep 14, 2022 This thread was updated on Sep 14, 2022

Hi Escalation Team, Based on the promised delivery date, I ordered medicines from Netmeds for my Son's sports injury on 6th Sept 2022. From next day onwards, daily I called Customer care and requested them to deliver with high priority or I will cancel the order, but Netmeds insisted not to proceed with the cancellation they will delivery with in 24 hrs. "Every time, they assured me with in 24 hrs. your medicines will be delivered ". Today 12th September 2022. Still my medicines not been delivered. Because of this, my Son's treatment got delayed and lot of pain, frustration and unwanted arguments started with in the family. I request you to take action against the culprit Netmeds customer care executives who handled my order and misguided me in every step during the process. Regards, Indrajit Singh +1 photos Was this information helpful? No (0) Yes (0)
Oct 1, 2022 Complaint marked as Resolved No one has called me, I saw respond from Netmeds customer care in your consumer complaints portal. I received the medicine delivery on 12th Sept. Netmeds customer support has been notified about the posted complaint. Verified Support Sep 14, 2022 Netmeds Customer Care's response Dear Customer, Sorry for the inconvenience. We see that the order has been delivered to you. We will surely take the necessary steps for the betterment of our services. Looking forward to serve you in a better manner soon. Regards, Netmeds Team!
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