[Resolved] Netmeds — delay in delivering the product | |||||
Netmeds promised me to deliver the medicines by today, 15th Aug 2019 .. My ailing father is diabetic and he is having gall bladder stones .. so the medicines included antidiabetics and ursodeoxycholic acid .. I was particular about delivering the medicines before the due date as he will be leaving Kolkata on 16th Aug 4 am and will be going to a place where he won't be getting these medicines from a nearby locality. I, myself being a doctor, I am shocked to find such an irresponsible behavior from a company who delivers Medicines.. Even after contacting their service center, I found their irresponsible attitude as it is a holiday and service hours end by 5pm ... As my ailing father is leaving Kolkata by tomorrow early morning, what I will do with the medicines then.. even I saw, returning the medicines after it's in the transit will take 20% as restocking charge .. How will the medicines will reach my ailing father in such a remote area.. I just want you people to ensure that *my ailing father gets the medicine* ... I am requesting netmeds to initiate delivery to a new address and please please please deliver the medicine to my ailing father.. I have no other complains against netmeds . Please ensure that my father does not suffer because of sheer callous negligence from netmeds side ...I plead before you people.. if this is not enough then I will be taking legal action against netmeds. YOUR NEGLIGENCY CANNOT THREATEN THE HEALTH OF MY FAMILY MEMBER! Was this information helpful? | |||||
Nov 21, 2019 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support Oct 16, 2019 Netmeds Customer Care's response Dear Shreyashi Ghosh, Greetings from Netmeds.com!!! We hope that your concern is been resolved and we regret the inconvenience caused. We are bringing developments in our processes to satisfy at all levels of our service. And, hope we will provide you with a better experience in subsequent times. Looking forward to our continued association. Thanks! Escalation Team, Netmeds.com | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
1186
Pending
270
Resolved
717
View all 1186 Netmeds reviews & complaints
+91 72 0071 2345
No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
View all Netmeds contact information
I hope you understand my problem & send the required one .
Yours truely
Sukhdeo yadav