[Resolved] Netmeds — delay in delivery of essential and life-saving drugs

Mukherjee Abhijeet

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600014
Website:	www.netmeds.com

I had ordered a medicine named gabantip at 100, a medicine used to prevent seizures and nervous breakdown. I needed the ordered delivered by 9th of october 2018 but it hadn't been delivered till 12th october 2018, the order was placed on 5th october and expected delivery was being shown as 8th october, 2018. If these drugs are not sent on time, then there's no use of ordering online, people can juts go and buy them from medicine shops, the company should take a note of it.

Order id: nms[protected]w

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Mar 19, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Netmeds Customer Care's response Dear Abhijeet Mukherjee,

Greetings from Netmeds.com!!!

We do understand your concern regarding the delivery issue.

At Netmeds, we take pride in ensuring our customer’s satisfaction. Unfortunately, your experience with us has been less than satisfactory. Upon a thorough review of the situation, we have narrowed down to the cause of delay in delivery.

We look forward to your continued association.

Thanks!

Escalation Team.