Netmeds — Delay in Order and Worst Customer Service

Netmeds — Delay in Order and Worst Customer Service

S sudheerreddy50 Jun 22, 2022 Jun 25, 2022 This thread was updated on Jun 25, 2022

My experience with Netmids is pathetic and killing experience. I ordered medicines for my grand father who is cardiac patient and running his life with the medicines. Netmids team doesn't know when medicines will be delivered. Customer support team keep raising for everything and it is of no use. They did not even care of taking action and also suggested me to cancel the order. I sent email to their escaltation team to get the help and no response from the escalation team. Was this information helpful? No (0) Yes (0)
Netmeds customer support has been notified about the posted complaint. Verified Support Jun 24, 2022 Netmeds Customer Care's response Hi Sudheerreddy. We apologize for the inconvenience caused. Please write to us at [protected]@netmeds.com sharing the order details. Looking forward to your email. Regards, Netmeds Team! Jun 25, 2022 Updated by sudheerreddy50 Did you read the message i posted. I said already communicated to your team. What is the point of sending an email. Do you really think it will be taken care. It is funny... I communicated through all kind of channel to get assistance, no one cares to give their best.. all negligence. I sent an email to escalation mailer, they didn't even respond for 24 hrs and I had to send another email to just get their response. Being into critical medical field, you don't care to send medicines on time.
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