Netmeds — Delivery fraud and harassment

Kamaljitsinghtanwar

from Mumbai, Maharashtra

Jan 19, 2022

Address:

F-206, Logix Blossom County, Sector-137, Noida

I have ordered medicine online from Netmeds on 12.01.22 and order ID is[protected]ASO1. Online tracking status was updated on 14th as delivered, immediately I start approaching customer care and on a daily basis their representatives assuredly me that they are investigating and my medicine shall be delivered soon. This is not a comfort product for that customer can manage a delay. This order carrying a medicine for diabetes and fir lack of service I am unable to take medicine since yesterday and not taking regular medicine may resulted to a life risk. Unfortunately I am not finding the medicine nearby and my sugar level is increased. This is really a unacceptable incident and Netmeds should be penalised for the same. I am now very upset with the behaviour of this online medicine site. Kamal Jit([protected]).

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Netmeds customer support has been notified about the posted complaint.

Jan 19, 2022

Updated by Kamaljitsinghtanwar Why this mark as resolved

Jan 27, 2022

Updated by Kamaljitsinghtanwar Still there is not any response from anyone either from Netmeds or Logistics or Complaint cell. Should I approach now to consumer court

Feb 01, 2022

Updated by Kamaljitsinghtanwar Till date my order no.[protected]ASO1 has not been delivered nor refunded. This is really very ambushing