[Resolved] Netmeds — Delivery of critical medicines extremely late

Raj Arunachala

Address:

Chennai

Hello,

I placed an order for critical medicines (For diabetes and heart medication) on the netmeds portal on 29th of june.

Today is the 8th of july and the medicines are still to be delivered. Part of the order was delivered on time. But another major portion of the order hasn’t been delivered yet.

From tracking the order, it appears that the shipment that originated in tamil nadu went through up before reaching its final destination state of maharashtra.

The customer care personnel are utterly useless. They keep promising same day delivery but the package is yet to be delivered.

This is completely unacceptable from an online pharmacy company delivering critical medicines.

Rajesh acharya

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Aug 12, 2021

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

Netmeds Customer Care's response Hi Raj,

We regret hearing about any customer's dissatisfaction. So that we can give this issue the proper attention, please confirm the order ID associated with it, we'll research it and get back to you. You can also write to us at [protected]@netmeds.com.

Looking forward to hear from you.

Thanks,
Netmeds Team!