[Resolved] Netmeds — delivery of my packet to unknown person

Beaut M

from Delhi, Delhi

Address:

f-574 khokrey wali gali no 1 lado sarai new delhi, New Delhi, Delhi, 110030

This is regarding my order id [protected]aso1. I have ordered my medicine on 6th dec from netmed id but unfortunately i got phone issue due to which courier service was unable to reach, and i totally agree that from my side i have got my phone issue due to which they couldn"t reach to me on time.
But the main issue was that how could they do the blunder mistake to deliver the item to any random person, they could have cancelled the order.
And till now i havent got my delivery or any kind of further information regarding my order.. I strictly want to take action regarding this asap.

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Jan 17, 2020

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

Netmeds Customer Care's response Dear Gulshan Kumar,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

Please note that we have escalated this to the courier.

We will check and revert back to you shortly. Please be assured that your concern will be resolved.

Thanks! Escalation Team, Netmeds.com

Verified Support

Dec 17, 2019

Netmeds Customer Care's response Dear Gulshan Kumar,

Greetings from Netmeds.com!!!

Please note that we have sent an email through your registered email id in this regard.

Kindly check and revert back to us through the same ticket.

We will take it forward and have this resolved for you.

Thanks! Escalation Team, Netmeds.com