Netmeds — Extremely late Delivery

I ordered an injection and I needed the injection by 30 July 2022. I ordered it from Netmeds on 27 July 2022 at 12:30 AM and estimated delivery date was 29 to 30 July 2022. It’s already 31st of July and have not yet received the order. The patient severely required the dosage by yesterday. I am perturbed by the kind of service Netmeds provides and being my first time experience with Netmeds I would never ever think in my life to order from Netmeds again. the customer service is also not useful. The customer care representative named Madhusudhan had nothing to say about it except that they regret the inconvenience.
Do not order. The advertisements they show on television and social media is an absolute false representation as they can don't follow what they say .