[Resolved] Netmeds — fraud on purchase - order id[protected]m

rupali sharmaw

Address:

Online shopping, Pune

Have placed an order on 14th of april at 9.15 pm, order id[protected]m for hose hold products worth rs1872/-. After paying, order has been declined. So far have not received any response, have sent mail email on [protected]@netmeds.com, but no support has been provided. Neither their online number is reachable. I would expect my complain to get sorted and amount to be refunded.

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May 18, 2020

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2020

Netmeds Customer Care's response Dear Rupali Sharma,

Greetings from Netmeds.com!!!

Please note that we have received the payment of Rs. 1872 from your end.

As per your request, we have initiated a refund through the original payment mode.

It will get reflected in your account within 1-9 working days from today (17th Apr'20).

We regret any inconvenience which you have experienced in this regard.

We look forward to serving you in the future.

Thanks! Escalation Team, Netmeds.com