[Resolved]  Netmeds — Horrible service and missing products

Hi,

I ordered few products from Netmeds on 11th January vide order number[protected]W. The order was supposed to be delivered by 14th January. No one from their team called me for the prescription for 4 days. No one replied from the customer support email either. The telephonic customer support just kept on saying that we will arrange a call for prescription. Emailed their management and the order was approved. The copy of the prescription was never shared with me btw. The order was delivered on 18th January. It was missing 2 soaps and the rest of the products were fine. Immediately called and mailed them the photos but no one is replying now. What is a customer supposed to do in this situation if a company is ignoring the customer? Kindly look into this.

Regards