[Resolved]  Netmeds — Indefinite delay in the delivery

I placed the order on 17th july, expected date of delivery was 22nd july! It is 27th july while I'm writing this. Those medicines are for my 90yrs old grandfather! I ordered when the 6days of medicines were left! It is 4 days my grandfather hasn't received the medicines and he is a critical parkinson patient! His body starts quivering. Who is to held responsible for this delay! The courier service 'bluedart' says it wont be delivered till the 31st of july and when asked for reasons they hang up the call! I have been calling nedmeds everyday since 21st of july! Those ### are even less aware about the shipment! This is the worst kind of service! Never order again from netmeds!
Unless you take immediate action, we would escalate the matter further. This is mockery of CUSTOMERs order.