[Resolved]  Netmeds — Issue

I have placed order on Netmeds of rs 3909.67 on 8 may 2022.
Due to technical issues from their side my account debited but app doesn’t show status of order placed so they cancelled my order but not giving my refund its been now more than a week they haven’t initiated my refund.
I have provided them all necessary details but they are not doing anything
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Jun 20, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 19, 2022
Netmeds Customer Care's response
Hi Shivani,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com with the payment transaction details.

Looking forward to your email.

Regards,
Netmeds Team!"
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