Netmeds — Issue with refund

Address:Odisha

I have already shared my bank account details the amount was not credited in my account . As you say you initiated it on 10 oct 2022 but todays its 25 oct, 2022 and till the date i did not received the amount . As you know its A UPI transaction but it taking o much of time already so many days passed from your initiation but i didnt receive the amount and you check the statement as i shared and through the Email.
i have done several calls to netmeds and also confirm from my bank that no such amount is credited to my account with their given transaction Id . Kindly help so that i will get my money back.
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Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2022
Netmeds Customer Care's response
Dear Customer,

Sorry for the inconvenience.

We see that the refund has been initiated for the order and we have attached the refund transaction details for your reference. Kindly check with your payment partner with the shared refund transaction Id.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!

Oct 27, 2022
Updated by Rlnn
already done but not received already shared bank details to you
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