[Resolved] Netmeds — Medicine not delivered and refund not given

wasim.hassan6190

from Pune, Maharashtra

Nov 27, 2021

Address:	Bankra,howrah
Website:	netmeds

Hi,
I have ordered medicine on 6th November.I never get a call from delivery boy who should be delivering the the order.After I checked the status and it shows i rejected and it is cancelled.I called customer care they said they will deliver asap but that did not happen.As I had medical urgency I bought all the medicines from somewhere else. So I called again customer care and cancelled the order.It has been two weeks since then they are not willing to refund my amount.So ultimately they did not deliver the order and refuse to refund amount.I am mailing them every day but in vain.

Please help me get back my refund.

Thanks,
Wasim

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Dec 30, 2021

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Nov 27, 2021

Updated by wasim.hassan6190 order id[protected]A

Verified Support

Nov 29, 2021

Netmeds Customer Care's response Hi Wasim,

Sorry for the inconvenience caused.

Please be informed that the refund has been initiated to the original payment mode. Kindly allow 1-9 working days for the refund to be reflected on your statement.

For further queries, kindly write to us at [protected]@netmeds.com.

Regards,
Netmeds Team!