[Resolved] Netmeds — medicine not delivered, netmeds claims "delivered"! | |
Shocked by unethical practice from netmeds! I regularly use some medicine. Due to lockdown, my local pharmacy could not deliver the the medicines, hence trusted netmeds with my requirement. Earlier used your service but used 'cash on delivery'. But, not, you are forcing customer to use to "pay first" but you are not telling lies that you have "delivered"!! Order no.[protected]w. It occurred on 28.04.2020 Paid the full amount in advance. Sms received from company as 'delivered'. Also, status on the netmeds website showing 'delivered'. But the company has not delivered the the products. Lodged complaint through the company website (As your phone service is deactivated and) One day passed. No response from the company. Deliver the product asap or return the order amount Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support May 01, 2020 Netmeds Customer Care's response Dear Dr. Arijit Bhattacharya, Greetings from Netmeds.com!!! We regret any inconvenience caused. The status might have been mistakenly updated by the courier as they are trying very hard to deal with the lockdown. We have notified your concern to them and have them try the delivery again at the earliest. Please be assured that your concern will be resolved. Thanks! Escalation Team, Netmeds.com | |
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