[Resolved]  Netmeds — Medicines Returned Refund Not Done

Address:Flat No 8A , RE Apartments , New 33 , Anna Colony 1st Street, Besant Nagar, Chennai 600090

REMAINDER -2, We Are Proceeding with consumer Legal Complaint in Recovering our Amount . We stopped Buying From Netmeds as Refund has not happened. To continue the Purchases we Need Refund First.

On Tuesday, 10 May, 2022, 01:49:27 pm IST, Sekar AKG wrote:

Dear Mr. Alankar

Order No.[protected]A
Ticket No:[protected]

The Return Pick was Done on 2nd may Already and Now Surprised with your Email.

The Delivery Agent Comes with The List and Picked Up, Normally he does not give any Receipt and Informs that SMS will be Received. In the Past also we have done the Same. When he comes with the List we are confident that he is the pick up partner of Netmeds and cannot expect so much confusion.

The Snapshot of the SMS Received has been attached form Delhivery.

The Delivery Agent came with the List of medicines for Pick Up and we had Handed over to the person Delhivery vide Air Way Bill Number " AWB[protected]"

Please check with with your Delivery Agent and Try to en quire and sort out the issue.

With This all emails it looks Like The Delivery Agent has done some Wrong and is delaying the Process Please Check.

We had already Returned the following medicines on 2nd may 2022.

1) Paxidep CR 12.5 mg Qty 1 Sheet
2) Roseday F 5mg Qty 2 Sheets

Please arrange for Refund to the Original Mode of payment made.

Regards
D Chamundeswari
Mobile : [protected]
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May 30, 2022
Complaint marked as Resolved 
They Refunded the Amount to My wallet. They Reverted by Email
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 30, 2022
Netmeds Customer Care's response
Hi Sekar,

We apologize for the inconvenience caused.

We would like to inform you that we have credited the refund for the returned products in your Netmeds wallet on May 28 2022. We will initiate the refund in your original mode of payment shortly.

Regards,
Netmeds Team!
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