[Resolved] Netmeds — medicines supplied by you | |||
Against your performa invoice dated nov 01, 2019 at 8:04 p. M, an order number [protected]aso1 was placed by me amounting to rs 10487.26 only. Rs 2056.88 as discount nearly 20% was offered against the total cost of rs 10487.26 resulting the net amount of rs 8430.38 was paid by me in advance. An invoice number :cs[protected] dated 03/11/2019 has been raised by you. The total cost of the medicines supplied in the above invoice comes to rs 9330.55. Against rs 10487.26 only shown in your performa invoice. Hence the discount @ 20% on the supplied medicines total value of rs 9330.55 only arrives as rs 1866.10 (One thousand eight hundred and sixty six) only and as such the net amount of the medicines supplied after deducting the 20% discount comes to rs 7464.45 only. You are therefore requested to refund rs 965.93 which have been paid in excess on the basis of your performa invoice. Kindly take immediate necessary action to refund rs 965.93 only in my account, used for making payment. Thanking you, virendra kumar garg. Was this information helpful? | |||
Dec 10, 2019 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 Netmeds Customer Care's response Dear Virendra Garg, Greetings from Netmeds.com!!! Thanks for writing to us about your concern. Upon checking your invoice we see that the total order amount is Rs.9330.55. The total discount amount is Rs.1843.68. The total tax amount is Rs.908.73. As per the above criteria, your actual total order value is Rs.8396.00 [Total amount - Discount amount + Tax amount]. i.e., Rs.[ 9330.55 - 1843.68 + 908.73 ]. Since you have paid Rs.8430.38 we have refunded the difference amount of Rs. 34.38 (Rs.8430.38 - Rs.8396.00) to your Netmeds E-wallet. Hope we are able to clarify. You can write back to us for any further concerns. We will explore it. Thanks! Escalation Team, Netmeds.com | |||
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I am patient of diabetes and I really need those medicine
Very disgusting delivery service
I am very very disappointed