[Resolved] Netmeds — Mismatch of PIN code in delivery address

Nartipu

Apr 25, 2022

Address:

Address already changed with correct PIN code.

On 24/04/2022 at 9.49 p.m. I ordered 4 items of medicine vide your order ID[protected]A. I made a mistake in PIN code in my delivery address while the same was changed. The correct PIN code will be 500032 instead of 500026. Pl arrange to send the medicine in my corrected PIN code or cancel the order & return back the amount which was paid online through PhonePe so that I can reorder the medicines.

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May 30, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2022

Netmeds Customer Care's response Hi Nartipu,

Sorry for the inconvenience.

We see that the refund has been initiated for the order. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!