[Resolved] Netmeds — Missing medicine vide order no.[protected]A

khokankumar

from Guwahati, Assam

Jul 21, 2022

Website:

www.netmeds.com

Dear sir,

I had ordered 03 items of medicines vide the order no.[protected]A dt. 06/07/2022. Regret to inform you that out of 03 items 02 items had been delivered on 08/07/2022 and 01 item is still pending inspite of several mail correspondence as well as talking with your customer care executive. First they said they will talk to the shipper and get it delivered with priority and than the other executive said that they will cancel the order at their end and reorder the same by yesterday itself. But till date I am suffering by not taking the medicine for last 15 days, who will be the responsible for that?

You are once again requested to kindly dispatch the medicine on priority basis.

For your information I have surrender my registered mobile number [protected] which I informed you over the mail, so please contact my alternate number [protected], [protected]

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Aug 25, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2022

Netmeds Customer Care's response Dear Customer,

Sorry for the inconvenience.

We see that order[protected]ASO1 has been returned. We have reshipped the same via order Id NMS[protected]ARS and it's in transit. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!