[Resolved] Netmeds — My bank account debited but your response is awaiting.

[Resolved] Netmeds — My bank account debited but your response is awaiting.

N Nartipu

Yesterday I placed order for the following medicines - 1. Lubic jelly 20 gm Qty 1 2. Dabur Shrigopal Tail 25 ml I have paid Rs. 344.00 by debit to my account through Internet Banking on 25/08/2020. My address - Narayan Biswas Rita Gitanjali Housing Complex, Barrackpore, PO. Nilgunj Bazar Barrackpore - Barasat Road, Mudibari bus stop, North 24 Parganas, Kolkata PIN 700121 I have in doubt whether my above address change at your end. Moreover, I have not received any intimation from you whether payment received or medicines despatched. Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint.
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Netmeds Customer Care

from Chennai, Tamil Nadu

Verified Support

Hi,

We apologize for the inconvenience caused.

Kindly share us the screenshot of the debit transaction details by writing to us [protected]@netmeds.com, our team will help you in getting it resolved.

Looking forward to your response.

Regards,
Netmeds Team!